General Information

All items are created with loving care in my smoke-free home studio.

The majority of the items listed on this site (and any social media accounts linked with this site) are available at vendor markets I attend.

Customs are made to order.  This means that unless otherwise stated, they will be created after you have placed the order and payment has been received.  Personalization of stock items will not be completed until payment has been received.

Please note – since crochet products are handmade with various yarns, the item’s size can vary slightly.  With all hand-crafted items, it is important to remember that item colours may not be exactly as shown due to various monitor output levels, material dye lots, and photography lighting.

I love custom orders!

All items are photographed upon completion

This site and associated social media accounts will be updated if custom orders are not being accepted.

 If there is something you see that you want in a different colour, please do not hesitate to contact me.  Also, if you have something completely different in mind, I can customize and create an item to your liking.

By purchasing from this site (and any sites/social media accounts related to this site) you are giving consent for me to use any personalized items on my social media accounts.  If the item you have purchased is a gift and you would prefer that it not be shared immediately to avoid the recipient from viewing it, please contact me or let me know when placing the order.

Payments

For local customers placing custom orders or purchasing at vendor shows, cash and e-transfer are accepted.

PayPal is our preferred method of payment for online orders.

Payment is required at the time of ordering custom/commissioned items.

Shipping

Items are shipped using Canadian Postal Services during business days.  No items are shipped on holidays or weekends.  I do offer combined shipping for multiple items. 

Returns/Refunds

Due to the custom nature of many of the hand-made items, all sales are final.  Before shipping your item, I will send you a picture to make sure it is to your liking. If the product does not meet your standards due to defect, you must contact me within seven days.  I require the defected product be returned before any refunds or exchanges are made.  If the product has been worn, it cannot be exchanged.  Shipping costs will not be reimbursed.

Due to the nature of the crochet patterns or downloadable files, they may NOT be returned or exchanged.  All sales are final.